Now the quality of the product is great, solid robust furniture once built will never break. However the logistical side was a let down. I placed my order and it stated delivery 10-15 working days. I heard nothing for 15 working days and contacted RTG who then seemed to act and I was contacted by A company called Julian Bowen who delivered my furniture. I was given the incorrect instructions for a wardrobe so I had to contact RTG who emailed me the correct instructions. I did find some of the instructions ambiguous to follow but I managed. Also I had a part missing so I again contacted RTG to send me out the part which took 5 days. The wrong part arrived so I again contacted RTG 5 days later the part arrived and I was able to complete my furniture. Overall I love the products, the customer service side was good but I felt a little let down by all of the delays and minor errors.