My mother and I have shopped in Roman for a few years. Recently she purchased a dress for a wedding. The dress was unsuitable so within a week of purchase tried to return it. Her local store is 30 miles away. When we got to the store they refused to refund her. Their outdated and old fashioned policy is to refund onto a time limited gift card only. What a shame. Once the gift card is used neither of us will be shopping with Roman again. Their outdated policies need to move with the times.
5 years ago
Roman Originals has a
1.9
average rating
from
742
reviews
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