Absolutely appalling customer service. I have been in possession of a faulty hoverboard now since 18th May however nobody is replying to my calls after leaving numerous voicemail messages and emails. I have an extremely upset 5yr old whose birthday present it was and no other option but to take legal action soon if nobody makes contact.
The upsetting thing is that we have recommended this company to a lot of our family and friends after purchasing one for our daughter 2 yrs again.
Really really disappointed.
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Alice, Customer Support
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