I would rate Rolab very highly and would without a doubt recommend to others. I ordered a hoverboard from Rolab for my daughters birthday when I was let down by another company and I just wished I had bought from Rolab first. The hoverboard arrived the next day as advertised and the quality of product and customer service from Rolab has been fantastic. The hoverboard is safe and reliable, is smooth and quiet, arrives well packaged with spare bumper strips, a remote control key fob (nice fun little extra) and a free carry case! Super service, communication and product from Rolab. Thank you again.