Robinsons Equestrian Reviews

Name: Robinsons Equestrian
Address: Unit 6 Lockett Road South Lancs Industrial Estate Ashton-In-Makerfield Wigan, Lancashire
Rating: 4.00

4.0 Rating 9 Reviews

78 %

of reviewers recommend Robinsons Equestrian

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About Robinsons Equestrian:

Robinsons was established in 1867 and is currently one of the UK’s largest equestrian retailers with four shops in different parts of the country.
The Robinsons website offers products for both horse riders and horse owners. The product categories that are sold on the site consist of leisurewear, riding apparel, saddles & tack, horse clothing, stable & yard, dogs, gift & home and disciplines.

Visit Website

Phone:

0844 573 1000

Email:

customer.service@robinsonsequestrian.com

Location:

Unit 6 Lockett Road South Lancs Industrial Estate Ashton-In-Makerfield Wigan
Lancashire
WN4 8DE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely awful company. Item damaged in transit. Tried calling them but no answer even when there meant to be open. 4 emails sent inc one to customer service which I found. No reply to any of these. Won’t be using these again. First company I’ve dealt with with absolutely no customer service. They don’t deserve no stars”

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Posted 1 year ago

“Product quality was good. only bad points were the emails, they were not very informative and products updates were not good. also delivery is expensive!”

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Posted 5 years ago

“I have recently purchased from Robinson and also use the shop which is near to were I live, excellent customer service and on line. I have purchased a lot of their own brands, all purchases excellent!”

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Posted 6 years ago

“Absolutely appalling customer service. Since taken over by Sports Direct, this company is shocking. I have shopped at Robinsons for years but recently service has been shocking. I ordered a variety of items including a pair of child's chaps for my daughter-robinsons sent adult ones instead. I was then asked to return them at my own expense and the correct item would be resent (I was told I would be reimbursed for postage). I did as requested but then the item originally ordered was out of stock. I'm still yet to receive a full refund for the item and my postage was unable to be refunded by my original payment method so I had to wait 10 days for a cheque to be issued-very inconvenient as i do not live near my bank. Customer services clearly do not put the customer first....I will never order from them again. Avoid at all costs!”