I'm so glad I found this company. One of their competitors had discontinued the finish I liked, and had started fitting the internal parts in a generic wood colour, so I was worried I wasn't going to get what I wanted, until I walked into Robes & Rails. The friendly staff in the store point out the designs and fittings they have available. Richard, the chap who comes and measures up, does so quickly while talking you through the usual options, then quotes you within about 25 mins. And the fitters are very professional, who ask you questions throughout the day, to make sure the small details are to your satisfaction. I'm sure there's a group to thank in the workshop too, for making all the parts. Yes, I had a fair few months to wait for fitting as they'd had a gazillion orders during their Christmas/New Year sale, but hey, that's a good business for you......and well worth the wait. Thanks to everyone involved.