I had 2 deliveries from you the first arrived next day as promised. The second should have arrived next day but took 3 days. I didn't receive any information to say that there would be a delay and my son stayed at the house all day on the day of the planned delivery. When I called your office the person dealing with it was not in so someone else took a message and I was promised a call back. No-one actually called back. This was very annoying. The packaging was quite poor. I ordered artificial screening and on both deliveries the tip of the screening had bent due to transport damage. Fortunately I was able to rectify this. The packaging box itself had more selotape around it than it did cardboard which made it very difficult to recycle.