So on Saturday 21st March we sprung a leak on the mains incoming pipe in our house. It couldn’t have come at a worse time, our household has 3 key workers assisting in one form or another the fight against coved 19 . A local plumber was called to take a look. He arrived 2 hrs later than expected and went away to order the part .He did not take our calls and finally turned up on Wednesday 25th March with the wrong fitting, he went away again and replaced our damage fitting but then could not stop it leaking, he then turned the water off and said it would take another 4 days. This is when we decided enough was enough and we found Rightio on the web.Abbey the call center advisor and Paul the plumber were so professional and are a credit to your Company. Paul fixed the leak promptly and we now have water on permanently for the first time in 5 days.Thank you so much for your help , stay safe.