My first experience with RIGHTO. All communication regarding booking the job and receiving date to expect electrician went very smoothly and efficiently. The day before job, received call Electrician unable to attend but could come the next day. No problem these things can happen. Given afternoon slot 12-5pm with phone call about 1hr before electrician Gavin would arrive. Perfect. But phone call i received was to inform me electrician early and at my house 11.20am I said i could get home 15mins. Gavin was phoned and i was informed he would wait. I got back to my house in 10mins ....No Gavin. I phoned to explain situation, Gavin was contacted and would with with me in 5mins. I waited 15mins then phoned again to ask if it would be best to re-schedule arrangement. Gavin was called and he would be a couple of mins which he was. Gavin was EXCELLENT. Very satisfied with the work carried out.