the plummer said initially he could not resolve any of the 3 issues. He only glanced at all 3 issues.When I got a bit annoyed he tried to fix the tap but had to have my husband show him how to remove it !!! he disappeared for about 40 mins then put a new flange in. The sewage smell in en suite- toilet flushed clear but I showed him the waste in backflow- said he had not bought any tools/equipment - not even a plunger & could not help. I suggested it may need unblocking with a presure pump- he rang rightio saying that was needed(even though he had not looked at it beyond a glance. Rightion then quoted me ridiculous rate for unblocking (which had not even been clarified by plummer). I paid for and got another plummer in who unblocked the toilet.at a better price. Annoyed at such high extra price quoted when I already pay monthly DD