Happy to say that my experience with Ride and Glide has been a positive one. I had initially experienced a couple of issues that I believed were to turn out to be a nightmare, however, this wasn't the case, the polite people at Ride and Glide addressed my concerns in a timely manner and kept me up to date with the progress of my return at regular intervals. Its very difficult to find a good company, one you can trust, one with integrity.. as a result of my interaction with Ride and Glide, even though initially problematic, after a quick resolution, I returned to purchase my partners scooter from them. I'm a happy customer with a quality product from what I now consider to be a reputable entity! Thank you Ride and Glide for your service!