Andy Strong
Great.. until something goes wrong. I've used these in the past even given them a 5 star review but that's when everything goes smoothly any slight change and it all fell apart. When you're buying something off the shelf and a simple system they are great, fast delivery and good support on the phone but not cheap there's loads of alternative company's that sell the same stuff when it gets to something a bit specialist it went wrong very quickly for me. And funnily enough they only sent me a link to review them when it went well... Recently I've been trying to arrange a system from them and its taken over 4 months now and still isn't sorted. Was sold half a system I intended to pair up with my existing system without being told it doesn't match and no info on website to suggest it wouldn't but in fairness partly my fault as i didn't explicitly say that's what I was doing, it arrived an additional 3 weeks after its 3 week lead time. Then i ordered the correct receivers which took again 3 weeks longer than the 1 week lead time, and to top it off when it arrived the system didn't work correctly. Ordering was slow via email waiting a day for each response and having to pay by direct debit and wait for them to confirm payment since there was no way to buy on the website or pay over phone. I call them and they say they will call back and never do, when I finally got the right guy on the phone and complained about the delays and problems they basically told me they have bigger fish to fry so I had to wait that's why it took so long. After telling them what the issue was and having a fairly good idea what was wrong they refused to believe it was faulty and that I must have made a mistake, then they wanted a few days to learn about their own system and call me back... again never happened and when I rang a week later they told me to return it obviously at my cost as I've already given them over £500 for nothing so far so why not pay more. Anyways currently waiting on another phone call to see the progress of my repair but who knows, and i might even be allowed some money back for return postage. Hope the system is worth it hopefully be ready for summer 2018 since I missed 2017, If you want something for clay shooting in future id stick with the likes of Promatic etc, I get they're likely just selling on someone else system re-branded but at least they can manage customer service.
7 years ago
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RF Solutions Ltd has a 4.4 average rating from 34 reviews

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