Absolutely APPALLING customer service at the Banbury branch, AVOID!!! Unable to give an appointment for measuring less than two weeks away, then cancelled the appointment at 16:40 the afternoon before by appointment (no courtesy of a call). Only reason given was 'unforeseen circumstances'. Jenny and Christine both have a very poor attitude to customer service. When asked for an explanation they refused to give one. No appreciation of the inconvenience caused to both me and the developing company building my new home, who had kindly cleared their schedule that day. Complacent and arrogant. Absolute Disappointment. DO NOT USE.