Really wanted to write a positive review, as the actual curtain quality was good and Reynolds are a local firm - but our experience was very poor. We went for the full home-measurement and fitting service, so were surprised and disappointed to end up with twice the amount of material we needed, which they still insisted we had to pay for. Trying to get though to the company to sort it out was incredibly frustrating - must have listened to hours of 'Relax with Reynolds' music whilst feeling anything but relaxed :-( Eventually, they finally used the word sorry - but even then it was a non-apology ("we are sorry to hear you feel this way...") and a small amount off the bill, which was much too little much too late. Not recommended.