TERRIBLE CUSTOMER SERVICE in BANBURY!Yesterday my husband and I went to the shop to complete the order.
The lady there told us that the guy who came to take measurements at home didn't leave the measures and went on holiday, despite us telling him we were going there on Saturday. We showed our copy but it was illegible. We were disappointed and the lady with a rude attitude didn't say sorry or proposed to help in another way. We are polite people and we went away after say her thank you for your help . We didn't receive answer, neither you 're welcome neither goodbye. Angry at that point for her rudeness , I decided to go back and I told her that the customer service was bad and I would write a bad review online .Without looking me in the face the whole time I talked to her, the only thing she told me was to GO AWAY.
Now I'm nearly 9 months pregnant, after that I felt very bad and my husband called the head office to explain what happened. It was Saturday and we left the message. Now I expect that someone call me for an apology . One thing is certain that the company lost not only 400 pounds but I won't recommend Reynolds Blinds in BANBURY to anyone!
7 years ago
Reynolds Blinds has a
4.7
average rating
from
446
reviews
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