Overall happy with the 6 blinds I ordered from Reynolds but I have given 4 stars purely for the reason we had to send two of blinds back as one had a hole in the material and the the other had been made to the wrong size even though someone had come out to measure. It was just a bit of a pain making time for more fittings etc That being said, I did want to give Rob and Alex a big shout out who have done an absolutely amazing job fitting our shutters in our living room! We have very wonky windows/walls and they got the shutters to look and fit perfectly. They are an asset to Reynolds, thank you both! Emma and James