I was convinced by Regency International for expats to purchase their health insurance rather than continue paying for a more expensive German insurance. Germany requires proof of insurance for all who were residing in Germany. Germany gave me a form to send to Regency International for Regency to fill out and return to Germany via email showing proof of health insurance. Germany had some concern saying the form was only in German. I assured them that Regency was international so should not have a problem with the form being in german. Regency returned the form to me saying they couldn’t fill it out because it was in German. I then took the time to translate the form into English and returned the form to Regency. Regency then AGAIN returned the translated form saying something about filling out the form went against Regency International policy. I asked if they could send some form of certification to the required german government email address showing that I indeed had health insurance. They then said it was against policy to send such info to a third party. I then asked Regency International if I could then be refunded my annual payment for services not rendered. Again Regency International refused and said they would instead not charge me for the next annual payment. Stay away from Regency International