a stay at home mom gave me no other option but to use refused car finance as having a job I could not get accepted by other car company’s for finance, if I could go back I wouldn’t of bothered. At the start I dealt with Isaac who sorted the money side of the deal and Ross was who I dealt with on car side of the deal both I felt had poor customer service skills. Started of friendly soon turned pushy and blunt. They tell you that you can look online for cars that your interested in, then will send you one car and expect you to jump at the chance… not me! Gave very little info on cars and prices. They only showed car from their preferred dealership, when I did agree to a car waited 5 days for it to be ‘prepared’ when it was delivered it had a glued tyre that I was told was illegal, it has scratches and scruff all over as the pictures you get shown are from a few feet away. My excitement for a new car turned to disappointment.