We found that Nick was very helpful & we had amazing customer service from him, so thank you very much. We (& our dogs) are delighted with our Large Ettrick Tweed bed. We were searching for an orthopaedic dog bed, and The Red Dog Company beds looked amazing, very well made & super comfy. They are a young British company, obviously striving for quality and to produce the very best. We purchased the large size for our two medium size spaniel type dogs to share & there is more than enough room for the both of them to stretch out. They sleep soundly, our springer is getting on in years (13) so it is good for their joints & neither dog is stiff when they get up. Spending so much on a dog bed at the moment is quite a big deal for us but judging by the dog's enjoyment of it & how much time they choose to spend in it, we think that it is well worth the investment, as it should last for many years to come.