I have used Recordstore.co.uk several times and every time there has been a problem. Mostly with damage to record sleeves. I know that once they leave their store, there is not much they can do, but I buy a load of vinyl online, and the % that arrive damaged is so small. I did mention this, but they could not care less. They are also dreadful to contact, if you do have a problem, you will not get a reply for a good 3 or 4 days, and then there is a bout of 'email question tennis' where they will ask you many, single, stupid questions (I am sure this is because they hope you will just give up). There is also the factor of missing items, which has happened twice - both occasions were dreadful experiences. The records were limited editions, and after the aforementioned 'questions', by the time they finally agreed to do something about it, and I requested a replacement, the record/s was sold out. Frustrating beyond belief!