The service was really good, friendly, easy to deal with. I must admit I was a little underwhelmed for the price (over £100) & to be so exited to receive such a huge box with such a small bouquet of flowers inside. The stems were cut so short that it was nearly impossible to follow the care instructions (re cut the stems every day) as any shorter and id have had just heads after 2 days. Also no flower food supplied and four days in and they are well on their way out which is a real shame as the flowers themselves are lovely, just cant help but feel a little short changed for the price.