Truly awful. Appalling customer service. Flowers were not delivered on the chosen day, so I contacted customer services. They were to look into it and give me a call back. 5 hours later and nothing from them so called back. The entire attitude was it was the couriers fault and nothing to do with them (maybe they should have chosen a better firm them??). For £65 for a small bunch of flowers one would expect a premium service. 3 days later and the dead flowers were delivered. The attitude of the staff through the whole process was frankly embarrassing. Save your money and don’t choose The Real Flower Company.