Well what can we say from start to finish we had an amazing experience.....from the very beginning with your quick responses with any of our queries and concerns how ever small Paul Hickey-Fry was fantastic....on our arrival at Nairobi we were met by the Albatross travel rep who introduced us to Henry Gathura our guide and driver for the weeks safari. Henry was an amazing knowledgable person on all aspects from the smallest birds to largest of the animals we saw. He went above and beyond making our time with him both educational and enjoyable. The vehicle was always clean and well equipped and he always took time to answer our question and made sure we were happy and enjoying our time with him. Ol Tukai lodge in Amboseli national park was our first stop and we're met with comfort and luxury. Our rooms were clean and comfortable with amazing views of Mount Kilimanjaro and friendly baboons and vervet monkeys. The staff were all friendly and helpful the food was very good and varied. Five stars. We understand that Kenya is a vast country but felt like we lost a day travelling from this lodge to the next and wondered if a different route could be revised. Sunbird lodge Lake Elementaita was our second stop although a very long drive it was worth the wait....a small friendly Eco lodge the rooms were very comfortable with amazing views of the lake with local bird life all around. Although the food was less varied it was well cooked and presented...Issac was the main person we dealt with he was fab and took time to make us feel very welcome. Five stars. Mara Simba lodge Masai Mara was our last stop.....unfortunately this was our least favourite of the three.....our party of four made up the total of seven guest with lots of staff with not a lot to do....the food was fair and rooms need to be updated. We had a cracked wash hand basin and the whole place looked like it needed a good clean and a lick of fresh paint. Three stars. Sad to say goodbye to Henry but off to Zanzibar and the transition was smooth to the airport and was greeted by the island express rep and taken to Double Tree by Hilton hotel. It was quite late 10pm we had to wait a while to register and didn't receive our cookie and welcome drink as advertised. We were eventually shown to our room which was a ground floor garden view which was pleasant, clean and a comfy bed. During the week we used the pool and pool bar frequently which was very clean and the staff were very friendly. The restaurant which was buffet service for all meals was a little hit and miss with the quality, variety and sometimes ran out. The meal we ate in the fish restaurant which we booked for a special treat for Sarah's birthday was fantastic and worth paying extra to visit. We did have one concern that workmen worked through the night in the room next to ours and there was a period of loud banging from about 3 am. Our overall rating for real Africa is 100% and will be using your company for a next trip hopefully in 2017.... Many thanks.xx