We new which countries in Africa that we wanted to visit, and in broad terms what we wanted to do when we got there, so we approached four travel agents that specialised in Africa and asked them to propose appropriate itineraries with costs. One of the four was Real Africa who had been recommended by friends, and from that point on all of our dealings with them were with Paul Hickey-Fry. I cannot speak too highly for his professionalism, enthusiasm and patience in finalising a detailed proposal with associated costs which were competitive. We are lucky enough to have travelled extensively throughout the world in pursuit of our passion for seeing wildlife in their natural habitats, and have just returned from a holiday to Zimbabwe and Botswana with Real Travel that surpassed all of our expectations - a trouble free trip that represented good value, staying at excellent lodges, and wildlife viewings that matched or bettered the best that we have experienced ! Many thanks to Paul and his team, and we now look forward to our next trip with you in search of the Gorillas in Rwanda in August 2016..... Bruce and Carole Cripps