We used Salamander Garden and Landscape to do work in our garden including erecting a Summerhouse. A job which should have taken 12 to 14 days has dragged on since April. He ordered a summerhouse on our behalf - BIG MISTAKE!!! We paid him part cheque and the rest in cash, total £1,304. for the summerhouse. OK we picked a rubbish company called Garden Buildings Design (Billy Oh) we had weeks of delay waiting for the order to go through. When it finally arrived with the wrong parts and poor quality we rejected it and were due a refund. Unfortunately Domonic Boorman placed the order so the refund had to go to his bank! The refund went through to his bank on 25 July, we have been chasing him for the money to be paid into our bank to enable us to order another summerhouse from a different company. He was fully aware that we are pensioners and need this money desperately as the new summerhouse is arriving on 1st August. We cannot contact him by telephone (voicemail says NOT AVAILABLE, TRY LATER). No answer to several texts and emails. We gave him time to respond today but nothing! The matter has now been reported to the fraud department of our bank! It looks like we have been scammed twice as it also happened to us last year. Beware of using tradesmen you do not know. Only use someone who has been recommended by a friend. Please Rated Trader thoroughly check your tradesmen before putting them on your website. We thought that by using your company we would have avoided all this stress and we now have to pay another company to finish the outstanding jobs in our garden and we now have to use installers who have been recommended by the new company. This is going to cost us a lot of money which we can ill afford. We treated Domonic Boorman very well, this is how he repays us!