Everything was fine until the 2 boxes actually got to HKG - then the fun started. The cost of going to get the boxes and bring them back to my house was high due to the fact that the warehouse was miles away from anywhere (and nowhere close to the airport). Not only that, but the 'i'm alright jack sod you' attitude from the HKG agent, meant that there is no means of moving the boxes from the 12th floor to the street level again - other than bundling them into a small lift (classic HKG style i know, but i could do without it whilst trying to move house with a wife and baby quite honestly). The agent also charged me circa 850 HKD to release the goods and for the pleasure of me having to do all the work. In all, it would have been more efficient and probably cheaper to ship the the 2 boxes door to door rather than door to airport (as the airport seemed to be a bluff destination in the end). Moreover, it would have been far easier to just fly out with the boxes on the day we flew outrselves. I cant think it would have been any more expensive - and certainly less frustrating. Sorry to not be more positive - but facts are facts.