BEWARE LADIES
The 4 pair of Rainbow shoes that I ordered for wide feet did not fit. When I finally found a pair of shoes that were comfortable and sent them off to Rainbow to be dyed, had a phone call a week later to inform me that they do not dye other makes. Managed to get Rainbow to send them to another company that dyes shoes (which is going to cost me twice as much as gain) they did not put the color swatch in the box, nor my name or my address.
Upon ringing Rainbow for some help in resolving the problem all I get is "we are sorry but we have lost the swatch and the lady that dealt with your order has gone abroad on holiday, we can send you a similar colored swatch to help out!!!!!!!!!!!!"
We would have refunded you the purchase price but as you didn't buy directly from us so we can't.
I now have three weeks (and an ulcer) to sort this mess out
7 years ago
Rainbow Club has a
4.6
average rating
from
1,448
reviews
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