I send in a Hard drive from Germany (5TB) filled with pictures and videos. The first thing I want to say: The service was phenomenal. Any question I had was answered very fast and honestly. Other Data Recovery Services tried to lure me in with promises but always refused to give straight answers or tell me the final price for the service. R3 Data Recovery was such a nice contrast! They were very upfront and honest with the possibilities and the prices. They managed to save more than 95% of my data which I thought to be lost forever and did that for a way cheaper price than I expected. I can only advise everyone not to fall for some of the promises of scam data recovery companies out there but instead go with R3 Data Recovery - I promise you won't regret it. I certainly didn't!