The score reflects the after sales on the purchase of a new Citroen C3 Aircross that was bought in August 2018. I identified a flaw / defect on the front passenger door a few weeks after purchase It is a tear in the laquer. To cut a long story short. Citroen refuse to deal on warranty. I have since found out that Quest Braintree took delivery from Citroen 18-10-17. I purchased 2-8-18. So it was sitting around for 10 months. Plenty of time for the very small tear in the laquer. I have had some other issues that were resolved. But this is still on going months on !! The latest being that I pay for half the door repair!! So the Warranty is not worth the paper it is written on for me as regards to bodywork issues. Citroen does not want to know,and Quest want the customer to pay. I have had the door looked at by another Citroen dealer who has identified that the door is thicker painted in areas and in his opinion "overpainted". You draw your own conclusions.