Very disappointed so far with my experience with Quest, From the moment of reserving a car online, to the point of delivery. Reserved a car online, got an email saying someone would contact me in 24hrs, went well over 24hrs so I thought I best chase it up, Was advised the car was reserved, but the sales team had been very busy. Seemed like every step of the sales process I had to chase up what was happening, Arranged the car to be delivered, was given the impression the car would be delivered on a trailer, but it was delivered by a man, Was told I would get a call when the man was near by, never got a call, And when I range up to chase the delivery of the car, was advised it’s worrying it has not landed yet as it left ages ago. Since I have had the car, I have noticed it’s has an awful droning noise on the rear end, Had it checked over and found that the car has misshaped rear tyres, so needs new tyres and a wheel alignment. Also the heated seats don’t work, which was one of the main reasons for buying this car. Still waiting on a reply to know what to do next.