I have never experience such appauling customer service in my life. We ordered a toilet, shower screen and bath. To arrive last Friday. Only the toilet arrived, delivery man didn't not know anything about the bath and screen. Following several phone calls to people who had very poor customer service skills. Rearranged delivery for yesterday. Day two off work at a cost. They promised today after 2pm another day off work at a cost . By 4.30 today. Items still not here. Delivery man said he phoned at 11am. We have no missed calls. They have now rescheduled for tomorrow, another days pay lost. Absolutely disgusting service. The drama may continue