House was put on the market, Great! Paid the extra to have our own account manager who would do the viewings and the open house, again thought Great! After the open house we received a offer after only 4 days of being on the market which was fantastic......then it all went bad. Buyer was recommended a solicitor which they accepted but then decided to use another one! My problem here with Purple Bricks is that as soon as that offer was made and accepted, we never heard from them again, never offered any help or support to both myself as a seller or to the buyer, I had then had to make contact with all parties solicitors again to chase up what is going on. Contacted our account manager, again never really offered any support or guidance and now it seems by all the delays we are over a month behind on the progress of the sale. Next time I do this I will pay the extra and go back to a high street estate agent..