Jo
shocking service .. do not use PB What started off as a positive experience got shocking worse until I have removed the property off the market. Unfortunately the sales person left the company and since then I have received appalling service resulting in the property being on the market for nearly two years. Constant contradicting feed back from an area manger and the viewing person. The area manager couldn’t provide me with a local sales person to proactively push the property and arrange viewings - a service I was willing to pay for - and I was informed last week that the area manager has also left the business. So I’m left with no contact or sales support. Having investigated further I have been advised that the area my property is in in disarray and most the tea has left the business. I’m not prepared to pay any of the fees and feel I have wasted the last 12 months. Most the viewings cancelled due to PB being unavailable to accompany or didn’t get back to the buyer. I raised the issue that a potential buyer had posted a note saying they had tried several times to arrange a viewing and PB didn’t come back to them. When raising this concern I was basically told the buyer want an actual perspective buyer and a time waster. I’m my experience the only time wasters are PB !!
5 years ago
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Purplebricks has a 1.3 average rating from 553 reviews

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