Hi all I switched to pure planet over a year ago, I found the switch so simple from Scottish power. After switching I have saved £307 in a year, fantastic for my pocket. I have had no issues whatsoever, people say it is hard to get In touch with them but I left them a online message via there in app wattbot and was promptly contacted back so no problems. Also my sons and mother-in-law have joined pure planet also they have saved money and had no problems. Ps if you join now using this code you will receive a £50 Amazon voucher https://referme.to/4cCDEgo what have you got to loose. Go on give them a try.