Jonathan D
The principle of what you provide is good but the practice less so. Promised phone calls were not made and I had to interact with you and third parties far more than I believe should be necessary
Posted 2 months ago
Dear Mr Dineley, I have reviewed the detailed notes for your loved-one's record which clearly show that our team delivered exceptional service, completing the care and cremation of your loved one plus the return of the ashes within just 13 days, in spite of the enormous volume of cases in progress at this time. The usual timescale for the completion of our service is currently 5 weeks. We did have to contact you as the GP details originally supplied were incorrect, and the law requires that you register the death - is this the third party liaison you were referring to? I am more than satisfied that the level of contact with our team met your expressed wishes and the needs of the case. Kind regards Catherine Powell
Posted 2 months ago
Pure Cremation Ltd is rated 4.88 based on 662 reviews

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