Everything runs very smoothly at the Pure Cremation end and what is promised, making the whole process very simple and escaping from a traditional funeral, is certainly delivered. I have fed back to Pure Cremation the difficulties I experienced at the GP surgery when my father's death occurred over a bank holiday, in a care home, when the GP wasn't the person signing the death certificate. The information pack now does try to explain that GPs unfamiliar with Pure Cremation can receive further information about how a death will be handled in these circumstances. However it would be much clearer if it was explained to the person organising the cremation. 1) That the body might have to be brought back to local undertakers (if that is what happens) for the GP to view but that Pure Cremation will organise this without difficulty (which it did). 2) The GP can issue the part of the death certificate necessary to take to the registrar and register the death without having seen the body. (Still not clear in information pack). It is not sufficient to issue guidance only to GPs who are not familiar with Pure Cremation, those of us organising need to know exactly what the procedures are. The information pack is still short of these details. Otherwise an excellent service.