Had the wrong pics of their products. Delivered products and a email was sent to ask the question why was it a different looking item. Had no return email and had to call. The person on the phone was very sarcastic and said that he knew of the email but did not want to return it as it was more of a graphic that changed and not the actual product. And that I would get used to the different graphic. It was a custom build skateboard and was all relevant to the colours used which to him was not something he thought was that important , he then said oh the item was changed by the manufacturer and they have not changed the pic. Very sarcastic and had the attitude that it was ok. Well you lost a customer and I would rather find a supplier that services their customers and works with them to create and purchases what they looking for. After all we are individuals with different tastes and likes, so don’t sell products with the incorrect pic or information and then try out the blame on a customer because you feel it does not matter to you. Avoid
1 year ago
Proline Skates has a
4.7
average rating
from
3,629
reviews
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