I bought a TDF 2.0 bike in December 2019. The first bike broke down in 30 minutes. After a struggle i managed to get the company to substitute for me. Now, less than 3 months later, the console refuses to work and connect to Ifit. The first answer from customer service was that they are out of consoles and it would take 3 months to get one. After I suggested that a fair solution would be to return the bike for a full refund they went into radio silence. It is really unbelievable that companies like this can still survive nowadays. Terrible service and product.