Quick availability of tile trim, but poor service for returns. This online company has a good range of tile trim, but it is more expensive than your local tile shop. My main issue was this company's inability to co-ordinate a return of an item that is difficult to find a courier for (due to being over 2.5m in length). Pro tiler charged me £5.49 for delivery, however the cheapest service I can find to return the item is £22 (using the same courier; Tuffnells that delivered it). I essentially ordered a replacement, so why I could not organise the courier to collect my return item at the same as they delivered the alternative one I don't know. It would be useful for this company to be more transparent about returns of this item being expensive.