We've been a loyal customer of POD Worldwide for around five years. The service started out very good and then quickly went into decline and hasn't recovered. We have been flagging the same issues for four years (and even suggested potential solutions) but it is clear it falls on deaf ears. Print errors, trim errors, slow turnaround, slow to respond and correct issues are all pretty much par for the course. If you've got a one-off job, by all means, try them - you may get lucky - but if you are looking for a long-term print partner, I would have to say, look elsewhere.