My views are split into two- the acquisition and transfer and then the support given via online chat. My transfer took just three days. The plates arrived the next day. Communications were excellent and if just judging in this aspect I would have rated very good. However, I did a web chat on their site simply to enquire if I needed to buy adhesive tape as I wanted to stick them on. You would think this is a simple question for which there would be a simple answer. Not so. Peter seemed to be playing that yes no game where you avoid using yes or no in your answer. On the question “ do I need to buy adhesive tape to stick your plates onto my car?” Answer “if you have secure fixings then you can buy our fixing kit”. What are secure fixings? Screws maybe. So I qualify and ask again if I need tape. His reply “ I’ve already told you”. I press further. I don’t have screw fixings and want to stick them on, should I buy tape strips. Answer, I’ve answered that question. Perhaps he was having a bad day but really was it so hard for him to just say “yes you will need adhesive strips” if not then they might want to keep him away from a customer interface.