I was out all day on Friday, 17th July 2015 when UPS apparently tried to deliver my order and was surprised to have been left a note from them saying they had been unable to deliver the package. This note did not arrive through my letterbox until Saturday, 18th July (I am not certain where it had been left the previous day or who put it through the box). One of the options offered was collection by me from a local UPS agent, and I picked up my order from them on Sunday, 19th July. I do not remember any mention when ordering on-line that the parcel would be taken away if the courier could not obtain a signature, nor do I remember any instructions to be given if the addressee was out at the time of delivery. This is a gated development (flats) and there is a resident porter's office on site where parcels can be left (outside if office is locked). Presumably, UPS gained entry to my block by buzzing another flat number; having gained entry, the parcel could have been left outside my front door or in the relevant cupboard on the landing. For an item the size of a shoe box, with innocuous contents, there was a certain amount of hassle involved in receiving this order which I would have preferred not to have had.