This company is terrible, the worst ever. How they are in business is beyond me, they are ruthless sharks that now own the right to my business telephone number,
The didnโt even explain how I was issuing them the right to have my telephone number, they did it slyly by getting me text a number to give them a code, in which I later found out the PAC code is giving them the right to your mobile number ! ๐ก
They lied in the beginning with the contract, I had to pay the get out fee with my old contract, in which they had said they would take care of?????๐ก
Didnโt receive the SIM card in time so got disconnected from my old contract lost a days work because of this.
They setup the payment account with Plan in the wrong name, I wasnโt able to even pay or talk about the account with Plan, because apparently I wasnโt the account holder ? ๐ค but yet my name is on the contract and I set up the contract ? ๐ค
Prestige didnโt set up the direct debit with Plan and gave a wrong name in now which I canโt access?
so today they have disconnected me!
I tried to resolve this issue over 4 weeks prior talking to their customer service team in which they said they were sorting out with their management team and promised I would not be cut off!
After the 3rd or 4th conversation 4 weeks later in the the same day I got cut off from the network,
Their lack of the incompetency, has now put my business under more pressure, potential loss of sales, cost me time, amd I need my business number because itโs attached to every account, security OTP and the rest.
This has major implications on my business, this company needs to be taken down๐ก๐ก๐ก๐ก๐ก๐ก๐๐๐๐๐๐๐
3 years ago
Prestige Telecom Group has a
1.2
average rating
from
49
reviews
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