"Everything went wrong !!!!
My disabled dad paid over £15.000 for a new bathroom in his new home and immediately was left for a week without a flushing toilet, having to move buckets of water from his kitchen when a stroke has left him with left arm and leg weakness.
Anyway an 8 day job is still on going 150 days later.
Had a call this week to say an electrician is coming in this week to finish the job
But that is not the end of it.
I would like to know what would have happened if I was not here to fight his corner as your customer services and employees have ignored me for long enough so I don't think they would have got back to my dad
After many weeks dad's bathroom has been ripped out for a second time and reinstalled and once the electrician has been it will be completed.
Now I have the problem of trying to get compensation from you on my dad's behalf. All copies of pictures, emails and other paperwork has been sent to you and i received a letter saying someone would contact me 10 days after the date on the letter (8th October 2018).
Guess what !! I have had to ring you on the 25th October and still no call back, well No more it is going to go further now
I am sick to death of being fobbed off with every phone call being answered with the receptionist of the people i need to speak to being in meetings.
THIS COMPANY STINKS"