Satisfied with the product and price but the order took over a month to arrive. I was advised that it would take up to 14 days to fulfill the order. I have tried on numerous occassions to contact customer services on the phone but have never been able to get through despite waiting up to 30 minutes on hold. Even when trying to leave a voicemail the inbox was full. I eventually managed to contact someone via the live online chat and they were very helpful. My order was dispatched the next working day and I received it the day after. However, it is concerning that it seemed to be me making contact that resulted in the order being dispatched.