I ordered a Bosch auto washing machine which was very competitively priced. I had an email the next day to say that I would be contacted by the courier(2MD) in 2 to 3 workingdays with a delivery date. This did not happen so I phoned the courier and had considerable difficulty getting some anwsers. They said that they were not booking deliveries for PowerDirect...NO specific reason!....So I had to chase PowerDirect....more difficulty getting sense!....Obviously worrying since I had already paid out a significant amount of money......It DID resolve itself in the end but the process will NOT persuade me to use Power Direct again!...Sorry!