"I have been with pounds to Pocket for 12 months and I have never missed a payment. I finish my loan off a month early. My circumstances have not changed and I am able to pay my way. I was very grateful to be a valuable customer but I asked for another loan so that I could take my daughter on holiday but I have been refused. I am very disappointed with pounds to Pocket as I have been a loyal customer and never missed a payment. Very disappointed"