I made an enquiry regarding delivery times with PoshEyes and was told 3 days for dispatch and 2 weeks for delivery. I ordered the frames sown as available on the PoshEyes website (so no manufacture involved) on 26 August 2020, with track and trace delivery through RoyalMail. As dispatch was to have happened in 3 days and there was no dispatch after 10 days, I enquired on 4 Sep 2020 and was advised that it is not in stock and is on backorder that they would try and bring delivery forward. No response by 11 Sep and when I inquired I was told it had not arrived. On 17 Sep 2020, I was advised by PoshEyes that the frame has been dispatched. I have been tracking delivery through Royal Mail and still no delivery . . . 17 days after supposed dispatch. Now after more than 5 weeks after ordering still no sign of the frames from PoshEyes. My frame was broken and I ordered through PoshEyes because it said it had this in stock and would deliver in 3 days + 2weeks. I am left without glasses for over 5 weeks. PoshEyes should have better advised me that it was not in stock, and then I would have either selected a different frame in stock or ordered through a different supplier. When I have inquired I have always had a prompt response from Julian, but I would have thought if there was a glitch at least I could have been proactively advised of the problem.