J Alford
Overall a good service. Always willing to help you and provide you with the best possible way to get your pension to grow for the future. The only drawback I found on one phone call, was on one telephone I was not told a reason why I could not draw any more money out of my pension by one of the staff which I found unprofessional, but on a later call another advisor did explain why I had to wait.
Helpful Report
Posted 8 months ago
Hi John, thanks for taking the time to provide us with a review. We’re sorry that the information provided to you during one call wasn’t as clear as it could have been. I’ll ensure that your feedback is passed on to the relevant team. I’m pleased that overall you were happy with our service. Thanks, Sharon.
Posted 8 months ago
Portafina is rated 4.76 based on 480 reviews

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