Personally I had no friend recommend popup arcade to me and I took a risk based on reviews from other parents.. So I know how much this review may mean to others like me... one word on this team... "brilliant"!! I had my 11yr oldest birthday booked on a Saturday and very late I realised that the weather would be awful...the team were so accommodating...they helped me move my party to a Sunday literally 2 days before. On the day- Oliver- our host showed up well before time and set up everything well before the kids showed. He was engaging and helped keep 10 children well occupied. The messaging from the team was clear and payment was conveniently handled with no fuss. Overall a very positive experience.